Дорогие друзья! Доставка заказов, оформленных с 31.12.17 по 04.01.18, будет осуществляться с 4 по 8 января. С 9 января мы продолжим доставку товаров в обычном режиме.
Желаем отличных праздников!
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Delivery and payment

Delivery and payment

DELIVERY


We deliver the products ordered at the Website to any region of the People's Republic of China.

The delivery of the ordered and paid products is performed by the Partner Companies listed in the delivery method page.

ORDER PREPARATION

Within one (1) day after the payment confirmation, your order will be assembled and prepared for customs clearance. The products customs clearance takes 3 to 5 business days. A payment confirmation means the receipt of monetary funds to the bank account of the Company.

DELIVERY TIME

You can track the order status in your Personal Account and via the e-mail distribution after the launch of the respective service at the Website.

The order delivery time depends on the region (it is specified before the order confirmation and payment). The courier delivery is usually performed within 15 business days after the assembled order is delivered to the Partner Company's representative. Depending on the region, the delivery term may either be extended or shortened.

The location list for the courier delivery is long but still limited. You may check if your city is available for delivery when placing an order at the Website. If you have not found your city in the proposed list, please contact the customer service operator by e-mail eshop@sibvaleo.com.

DELIVERY COST

When ordering, the delivery cost will be calculated automatically after you choose the delivery address. It will appear at the Order Placement page before the order confirmation and transfer to the payment system site.

Free delivery will be set automatically if the basket contains the respective amount of products and when you choose the location where this option is available.

CONTACT DETAILS

Should you have any questions concerning service and delivery, please, contact customer service via email: eshop@sibvaleo.com


PAYMENT


You can make an instant payment using a bank card (China UnionPay) or in any other way available on the website when choosing a payment method.
All payments made with China UnionPay card from the website are transferred through the Alfa-Bank payment gateway, which provides Internet acquiring.

BANK CARD PAYMENT (China UnionPay)

You can pay your order with China UnionPay bank cards. To do this, select the relevant payment method after you've made an order on the website. After order confirmation, you will be redirected to the protected payment page where your bank card data must be entered.

NOTE!
The Internet payment service is carried out in accordance with the China UnionPay International Payment System Rules on the basis of observance of confidentiality and security of making payments, for which the advanced methods of checking, encrypting and transmitting data via secure channels are used. Your credit card details are transmitted solely in encrypted form and they are not stored on our web server.

HOW MUCH TIME WILL CARD PAYMENT TAKE?

Generally the money from your account are transferred immediately after you place the order or within few hours.

WHAT DOES CARD NUMBER CHECKING MEANS?

It is a three-digit number located near the signature field at the card's reverse side.
Any more questions?
Should you have any questions concerning service and delivery please, write via email

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