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We are changing. By doing this, we are changing the World.

Meet Siberian Wellness – new image of Siberian Health!

I will read a little bit later!

We are changing. By doing this, we are changing the World.

Meet Siberian Wellness – new image of Siberian Health!

I will read a little bit later!



Key definitions:

Siberian Wellness (hereinafter referred to as the Company) is a group of companies engaged in promotion and sale of products under the trademark Siberian Health and associated product groups.

Website located at http://cn.siberianhealth.com is a service owned by the Company.

User is a visitor of the Website who accepts this Agreement and wishes to place Orders in the Siberian Wellness e-shop.

Visitor is a potential Website user who can browse the contents published at the Website.

Privileged Client is a person who entered into the Registration Agreement with the Company, purchases Company products for personal use and can recommend it to other people. Registration Agreement of Privileged Client may be concluded through the registration on the Website in the manner provided by this User Agreement.

Client is a legally capable person; a Website user, who forms orders via Online store (or is named as the recipient of the Goods in an Order), uses products purchased by online ordering, solely for personal, family, household and other needs not related to business activities.

Website Administration is a group of the Company employees and its trustees, establishing the procedure for the Website use, managing its operation, controlling the fulfillment of this Agreement by Users.

Content means texts, images, trademarks, logos, hypertext links, audiovisual works, musical works, literary works, presentations, programs for computers, mobile phones, its fragments, information and other objects.

E-shop is a Website owned by the Seller and having an Internet address at http://cn.siberianhealth.com/en/shop/, which allows the Clients to:

  • Familiarize with the description of Goods, offered by Seller to his/her Clients, the terms of payment and delivery;
  • Place the Order.

Seller is Sibvaleo Trade LLC. Legal address: 10 Dzerzhinskogo Pr., Novosibirsk, Russia 630015, INN 7709692964, KPP 540701001, OGRN 1067746978936. Address for correspondence, claims, and reclamations: 10 Dzerzhinskogo Pr., Novosibirsk, Russia 630015. Tel.: +7 (383) 311-07-60

Courier Service is a third party providing the Goods delivery services for the Clients, under the contract with the Seller.

Goods are material objects that are not excluded from civil service and are provided for sale via e-shop.

Order is a duly executed Client's request to deliver, at the specified address, a list of Goods compiled using the catalog of Goods published in the e-shop.

Customer Base is a database of users registered at the Website, including the Clients' personal data.

Customer Service includes the services (the Website feedback form, hot line) helping the Client in resolving the issues related to the Website and e-shop operation.

Cookies is a small piece of data created by a web server or web page and stored on the user's computer in the form of files, that web client forwards to a web server in the HTTP-request upon opening the relevant page of the website.

Basket is a list of Goods that have been chosen by the Client in the e-shop.

Confidential information is an information, access to which is restricted by its owner in accordance with the Russian Federation legislation.

Personal account is a section of the Website, which is available to User only after authorization and which contains User’s personal information.

Account is a personal data of User, applied for the Website access.

Seller's offer is the available information on Goods that are provided for sale at the Website for prices and on conditions in accordance with the current Seller's tariffs.

Special proposal is a Seller proposal, which contains information on discounts, gifts and other special conditions of purchasing the Goods on the Website. The seller is not obliged to specify that the offer is special.

Bonus includes products additionally offered by the Seller to the Client's Order that is executed in accordance with Promotion under conditions defined at the Seller's discretion. Bonus may presuppose Goods or other products.

Points mean a digital fixed parameter, individually set for each product.

Sponsor is the Consultant or the Privileged Client who invited the Candidate.

  1. Subject of Agreement
    1. This User Agreement (hereinafter - the Agreement) is a legal agreement between the User and the Company establishing rules for the Website use.
    2. By registering at the Site, the User confirms his/her full agreement with the conditions hereof.
    3. If you disagree with certain terms of the Agreement, User undertakes to immediate cease of the Website use.
    4. Upon registration on the Website, the User confirms his/her legal capacity and authority for the acceptance of this Agreement, his/her capacity to fulfill the Agreement terms and bears responsibility for the Agreement violation, including the legal relationships created by the Website use.
    5. User bears personal responsibility for publishing the Content in any form or by any means available at the Website, including overviews and reviews of Goods and all consequences related to his/her publication.
    6. Upon posting Content, User warrants that he/she has full power to the rights assignment in accordance with the clause 6.5 of this Agreement.
    7. Upon posting Content, User grants the right to the Content access to any Website Visitor.
    8. The design and structure of this Website (as well as its other elements that are subject to the protection of Сivil Code of Russian Federation), are not allowed to be, in whole or in part, reproduced (copied, imitated) to create on their basis new informational objects or for any other purposes violating the law.
    9. Images, graphics, sound and video information can't be copied for the placement on other websites or for the distribution by copies on paper or magnetic media without written consent of the Company.
  2. Changes
    1. Website Administration reserves the right at any time:
      • To change the terms of this Agreement;
      • To improve, add, amend, or terminate operation of the Website or any part thereof at any time and at its own discretion.
    2. When required, the Website Administration reserves the right, at its own discretion, to change, update, add, terminate, remove, amend, or change any part of this Agreement in any other way, in whole or in part, at any time. With regards to the changes hereof, which are deemed essential by the Website Administration, it publishes the notice at the Website by placing a link on the homepage under "Updated User Agreement" for a reasonable period of time. If a Visitor provides information to the Website Administration, logs into the Website or uses the Website in any manner after this Agreement has been changed, it is understood that the Visitor has read, understood, unconditionally agreed, and accepted such changes. The latest version of this Agreement will be available on the Website and will substitute all previous versions of this Agreement.
    3. The Website, in whole or in part, can be upgraded or changed and its operation may be ceased at the discretion of the Company-owner. Any improvements, additions or changes of the Website are subject to this Agreement.
  3. Access
    1. The Visitor must gain access to the Internet and pay any service fee associated with such access to use the Website. Moreover, it must have all equipment required to gain access to the Internet.
    2. The Visitor is and will be the only person responsible for the acquisition, access, installation, download, use, and maintenance of any hardware and software, phone connection (wireline or other) services, Internet connection of his/her PC, and bears all related costs.
    3. The Visitor is solely responsible for checking his/her PC and software for the presence of viruses and other related problems.
    4. The Company unconditionally refuses to bear responsibility for any errors or failures related to the Visitor's PC or software malfunction upon using the Website or any parts thereof.
  4. Competence
    1. Visitor warrants that he/she reaches 18 (eighteen) years of age. If Visitor doesn't reach 18 years of age, the Company is not responsible for the consequences of the Website use.
    2. Some characteristics of this Website (including, but not limited to, the User registration) and some Products may require that the User should be older and/or should meet other eligibility requirements.
    3. Seller offers for sale, sells and delivers the products only within the territory of the Russian Federation.
  5. Visitors registration and status support
    1. The Candidate chooses the Privileged Client status and concludes the respective Registration Agreement.
    2. There are two ways to register as a Privileged Client on the Website:
      • Upon purchasing in a status of unauthorized User, following the link "Continue";
      • Upon filling the online form on the "Registration" page.
    3. Upon registration in the Company by any of mentioned methods (on the Website or in the manner provided by the Consultant Standards and Statement of Policies and Procedures), User is assigned by an individual number, which corresponds to a login of an Account.
    4. At registration, a Sponsor is assigned to each registered User. There are two ways of a Sponsor assignment:
      • The User specifies the individual Sponsor number.
      • The User chooses the Sponsor among those automatically proposed by the Website, which have been chosen based on the selected city, Sponsors' full names, their ranking, and photographs (if any).
  6. Rights and obligations of User
    1. The Authorized User is entitled to place e-shop orders, post comments and reviews about products (if such option is available) and perform any other actions provided by the Website functionality.
    2. User is entitled to post Content on the Website in accordance with the terms of this Agreement.
    3. User undertakes not to post Content of provocative, rude, offensive and aggressive character; which opposes moral and ethical standards and violates existing Russian or international legislation, inflicts harm to the Website and/or the Company-owner, violates the rights (including intellectual ones) of third parties, contains abusive or unconstructive criticism towards the Company-owner and its staff.
    4. User undertakes not to post Content of extremist and pornographic character; which incites ethnic or religious discord, appeals for the violent overthrow of the current government; includes the fascist or Nazi content.
    5. Upon registering on the Website in the manner provided in Section 5 of this Agreement, or in any other manner, provided by Consultant Standards and Statement of Policies and Procedures of the Company, User is obliged to specify the accurate registration information. The Company does not require that the User provides accurate additional information and does not carry out events aimed at verification of the additional information of the User.
    6. The whole Content posted on the Website or in the notes or comments is subject to copyright law. All borrowed materials ought to contain the author's name, if it is specified on the website-source; and in the cases when it can't be identified - the copyright symbol (s). Hyperlinks to the borrowed materials, posted earlier in the Internet, are welcomed, but if the author states their need, they are necessarily required. User undertakes not to attribute authorship of foreign texts and images.
    7. User bears responsibility for a violation of this Agreement in accordance with the Russian Federation legislation.
    8. In the case damages, inflicted to third parties, other Users or the Website, User is obliged to perform full compensation for damages in accordance with applicable Russian Federation legislation.
    9. The User bears responsibility and all expenses (including compensation of damage, loss, penalties, court and other expenses and costs) in case of any claims of the third parties, including (but not limited to) the claims associated with protection of the third-party intellectual rights and any responsibilities that have arisen at the Website due to the third-party requirements associated or arisen due to the violation of this Agreement by the User. User is obliged to take all necessary and possible measures aimed at the excluding of the Website and the Company from the list of defendants.
    10. User is obliged not to disclose his/her personal number, login and password, specified during registration, to third parties. In the case of any suspicions regarding the security of Account or its possible unauthorized use by third parties, User is obliged immediately notify the Website Administration by placing the corresponding request through the Personal Account in the "Contact Us" section or by e-mail eshop@sibvaleo.com. Moreover, User autonomously may at any time change his/her password of his/her Personal account.
  7. Rights and duties of the Website Administration
    1. The Company undertakes to protect the registration and other User's information.
    2. The Company undertakes not to disclose the registration and other User's information to the third parties, except for the cases when it is required by applicable law, this Agreement, the Distance Selling Regulations of E-Shop , and Privacy Policy.
    3. Website Administration is not engaged in the consideration and resolution of disputes and conflicts that arise between Website Users; however, reserves the right to block User's page in the case of motivated complaints from other Users on misconduct of this Website User.
    4. The Company doesn't bear responsibility for the User's disclosure of his/her registration information to other Users.
    5. Website Administration is not entitled to moderate text, photos, comments and other materials posted by Users on the Website.
    6. Website Administration is entitled to remove any text, photo, User's comment without notice or explanation.
    7. The Website Administration does not govern the User's compliance with the author's rights for the intellectual property and does not bear any responsibility related to their violation by the Website Users.
    8. Website Administration does not make any warranties (claimed or implied), that materials published on the Website are useful and interesting.
    9. Upon violating this Agreement terms or the applicable legislation of the Russian Federation, Website reserves the right to transfer (in cases provided by law) registration information, IP-address, any other information to the law enforcement authorities and the court.
    10. Website Administration uses information about User actions in order to provide better Website services.
    11. In case of Agreement terms violation, the Website Administration has the right to suspend or block the User's access to the Website and any of its services, as well as to block the User's page.
    12. Website Administration reserves the right to impose any restrictions on the Website use.
    13. The Website's Administration or the Company reserve the right to close, suspend, or amend the Website or a part thereof without the preliminary User's notification.
  8. Other issues
    1. In case of questions and complaints on the User's part, he/she should contact Customer Service via helpline or feedback form on the Website. All arising party's disputes will be solved through negotiations. If an agreement won't be reached, the dispute will be referred to the court in accordance with applicable Russian Federation legislation.
    2. This Agreement enters into force on the date of expressed User's consent with its terms by registering on the Website. Prior undergoing registration procedure, User is obliged carefully familiarize with all statements of this Agreement.
    3. User voluntarily adds Content to the Website, upon preserving intellectual and any other rights that belong to him/her in respect of the Content.
    4. Upon posting Content, User confirms that he/she gratuitously provides Company and Website with the right to demonstrate, reproduce, modify, store, publicly display, change, publish, distribute, archive, translate and otherwise use the Content or any of its portion, without limitation of the period or territory of validity.
    5. User acknowledges the Company's right to the whole Website as a single object, including all its components.
    6. Upon accepting this Agreement, User confirms the fact that:
    7. Placing the Content he/she doesn't become a co-author of the Website and refuses any claims to such authorship in the future;
    8. If the Company transfers any rights for the Content in accordance with Clause 6.7 hereof, the User loses the right to revoke the work.
    9. Upon posting Content, specially created by User to place it on the Website, the exclusive right to such Content is reserved by User.
    10. Access to the Website, including its Content, is provided for User, solely for personal use and familiarization. Without prior written consent of the relevant rights holders, User is not allowed to use Website materials (reproduce, distribute in any way, copy, publicly display, broadcast to the public, translate, change or otherwise use for any other purposes).
    11. Website Administration and the Company don't bear any responsibility for the continuity and safety of the Content posted on the Website.
    12. If the Website Administration or the Company at certain time doesn't require User to fulfill terms of this Agreement, it doesn't negate the right of the Website Administration or the Company to require such fulfillment later, as well as to take measures towards the implementation of the Agreement terms.
    13. Upon termination the Agreement, the Company continues to own all assigned rights to the Content, without any payment obligations to User for its use.
    14. Any statements of this Agreement don't limit the right of the Website Administration, the Company or the User to enter into similar agreements with any other person.
    15. Invalidation of a term or statement of this Agreement is not deemed to be a ground for invalidation of any other terms or conditions of this Agreement.
    16. The User agrees that in case of any disputes they are to be resolved in accordance with the effective law of the Russian Federation.
Any more questions?
Should you have any questions concerning service and delivery please, write via email